Refund policy
Return & Refund Policy
At Homonest, customer satisfaction is important to us.
Returns
You may request a return within 7 days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed within 5–10 business days to your original payment method.
Exchanges
We offer exchanges for eligible items that are defective, damaged, or received incorrectly, subject to stock availability.
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at Email: homonest1@gmail.com with photos of the product and packaging.
Non-Returnable Items
The following items cannot be returned:
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Used or damaged products caused by misuse
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Personalized or custom-made items
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Gift cards and clearance items
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Contact Us
We're here to help! If you have any questions about your order, products, shipping, returns, or anything else, please don't hesitate to get in touch.
Email: homonest1@gmail.com
Phone: 9931789886
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST